Whether you need assistance with booking, have questions about your trip, or need help with any aspect of our platform, our support team is here to help.
How can we help you?
Booking Assistance
Need help making a reservation or managing an existing booking? Our team can guide you through the process and ensure everything is set for your trip.
FAQs
We can answer any quick questions you might have to common topics like our platform, booking policies, and tips for choosing a hotel.
Account Management
If you have questions about your Ascend account, including login issues, profile updates, or preferences, we’re here to assist.
Special Requests
Have special requirements or requests for your trip? Let us know, and we’ll do our best to accommodate your needs.
Technical Support
Experiencing technical difficulties with our website or app? Our technical support team is on standby to resolve any issues.
How can you contact us?
Just send us an email at help@ascend.travel, and someone from our team will get back to you in up to 24h.